Privacy Policy

Last updated: 7 August 2026

Macan Group respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect when you use our website, why we collect it, how we use it and the rights you have in relation to your personal data.

1. Who We Are

Macan Group is a web design and development studio based in London, United Kingdom.

For the purposes of UK data protection law, Macan Group is the controller of personal information collected through this website.

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

hello@macangroup.co.uk

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us or submit an enquiry through our website.

This may include:

—Your name
—Email address
—Telephone number
—Company or organisation
—Information about your project
—Any other information you choose to include in your message

3. How We Use Your Information

We may use your personal information to:

—Respond to enquiries
—Discuss potential projects
—Provide our services
—Communicate with existing and prospective clients
—Manage our business relationship with you
—Comply with legal and regulatory obligations

We do not sell your personal information.

4. Our Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may process your information because:

—It is necessary to take steps at your request before entering into a contract
—It is necessary to perform a contract with you
—We have a legitimate interest in responding to enquiries and operating our business
—We are required to comply with a legal obligation
—You have given us your consent, where consent is required

5. Contact Forms

When you submit an enquiry through our website, the information you provide is used to respond to your enquiry and, where relevant, discuss or provide our services.

Please do not submit sensitive personal information through our website unless it is necessary for your enquiry.

6. Cookies

We currently do not use cookies for analytics, advertising or tracking purposes.

If this changes in the future, this Privacy Policy will be updated and, where required, we will ask for your consent before placing non-essential cookies on your device.

7. Sharing Your Information

We may share personal information with trusted service providers where necessary to operate our website or provide our services.

These may include providers of:

—Website hosting
—Email and communications
—Website forms
—Cloud storage
—Business administration

We only share information where reasonably necessary for these purposes.

We may also disclose personal information where required by law or where necessary to establish, exercise or defend legal claims.

8. International Transfers

Some of the technology providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting or reporting requirements.

The length of time information is retained will depend on the nature of our relationship with you and the reason the information was collected.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Your Rights

Under UK data protection law, you may have the right to:

—Request access to your personal information
—Request correction of inaccurate or incomplete information
—Request deletion of your personal information
—Object to certain processing of your information
—Request restriction of processing
—Request transfer of your information in certain circumstances
—Withdraw consent where processing is based on consent

These rights are subject to certain legal limitations and may not apply in every circumstance.

To exercise any of these rights, contact: hello@macangroup.co.uk

12. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

13. Third-Party Links

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations.

The latest version will always be published on this page.